Gasway Norwich City CouncilGasway Norwich City Council FOR TENANTS AND LEASEHOLDERS

Tenant ApprovedContact us today

01603 258617

  Home   Report a repair   Tenants   Leaseholders   Advice   News   Contact us
Add to favourites
  Gasway Norwich City Council

  Broom Boats  
Do you smell gas?

Report a repair

gasway survey
Gasway servicing survey
Gasway repairs survey

Did you know?

Save 25% on Gasway services


Report a repair

Emergency repairs
Please don’t report emergency repairs using the online form. If you have an emergency repair to report (such as an uncontainable leak from a radiator or a heating pipe) please call Gasway immediately on 01603 258617 and someone will be on hand to help you.

If your emergency is out of office hours please call 01603 412180 and your call will be directed to our out of hours team.

If you smell gas or think there is a gas leak you should contact Cadent straight away on 0800 111 999. See our health and safety section for more advice.

Non-urgent repairs

For non-urgent repairs, please fill in the online form below. 

Examples of non-urgent repairs are:

  •  one radiator not getting hot
  •  noisy heating system
  •  heating pipe that has a containable leak.

Report a repair form

We aim to respond to all repairs reported online within one working day. If your repair is an emergency please call 01603 258617 in the first instance.

Construction Line Approved Contractor  HAS Approved Contractor ISO 9001 registeredISO 14001 registeredOftec registeredNIC registeredGas Safe registered

  Broom Boats  

Quick Links

Report a repair
Customer satisfaction survey
Contact us
Terms & conditions
Privacy policy

Gasway EngineerAlways ask to see
your engineer's badge

All Gasway engineers are Gas Safe registered, wear company clothing and carry identification badges. Insist on seeing it before you let them in your home. If you are unsure or have any doubts, you must phone Gasway to confirm the identity of the engineer.

Gasway Norwich City Council
Gasway Norwich City Council

© 2011 Gasway Ltd

Site designed by Communicate Marketing