Save 25% off Gasway's Servicing and
Boiler Cover Plans

Making sure your gas central heating system is safe and working properly is the sort of job people are often tempted to put off – but it can save money, reduce the risk of heating breaking down and in somecases save lives.

Now, Norwich City Council is making lifeeasier. We have negotiated competitive
prices for our leaseholders¹ to have gas central heating services with Gasway, the
same company we trust to service our tenants' gas appliances. Gasway is registered
with Gas Safe™, formerly known as CORGI.

¹ Prices for a standard annual gas service have been secured at the same rates Norwich City Council pays for our tenanted properties. Gasway’s packages have been secured for leaseholders with a 25 per cent discount.

What is on offer?

Annual gas safety inspection

Gasway’s Boiler Cover Plans for complete peace of mind

As well as offering a discounted standard annual gas safety inspection, Gasway offers three different packages to Norwich City Council leaseholders – SilverStar cover, GoldStar cover and PlatinumStar cover.

Silver Star Boiler Cover includes: • Annual boiler/appliance service and safety checks* • Priority breakdown visits • No callout charges* - an average saving of £60 per call • All parts and labour necessary within the boiler casing* • Guaranteed same day service* • Instant response call centre • Free Landlord’s Gas Safety Certificate (if required)

Monthly direct debit Annual charge Conventional boiler, fire and back boiler unit, condensing or combination boiler, warm air unit £9.08 £109.01 Gas fire, water heater, cooker, unit heater, hob etc ** £6.35 £76.26 Gas supply pipework cover £1.61 £19.34 From only £9.08 per month

Gold Star Boiler Cover includes: • All the advantages of Silver Star Cover PLUS • Radiators • All radiator valves • Pump • Motorised valves • Time clock • Thermostats • Hot water cylinder • Central heating feed/expansion tank • Free Landlord’s Gas Safety Certificate (if required)

Monthly direct debit Annual charge Conventional boiler, fire and back boiler unit £11.27 £135.30 Condensing combination boiler, warm air unit £11.89 £142.68 Gas fire, water heater, cooker, unit heater, hob etc ** £6.35 £76.26 Gas supply pipework cover £1.61 £19.34 From only £11.27 per month

Platinum Star Boiler Cover includes: • All the advantages of Silver and Gold Star Cover PLUS 365 DAY CALL OUT

Monthly direct debit Annual charge Conventional boiler, fire and back boiler unit £12.43 £149.14 Condensing combination boiler, warm air unit £13.04 £156.52 Gas fire, water heater, cooker, unit heater, hob etc ** £7.51 £90.10 Gas supply pipework cover £1.61 £19.34 From only £12.43 per month

(Prices shown include the 25% discount secured for our Leaseholders).
* Terms and conditions apply. For a copy of the terms and conditions please contact Gasway directly. All prices include VAT. Prices are subject to change.
** Per appliance

More information

Sign the agreement
When Gasway staff have finished their checks and accepted you for the package of your choice, you will be asked to sign an agreement telling you what kind of service you can expect.It is the same high standard of service we give to our tenants.If you only require an annual gas safety inspection of your gas central heating system (and not one of the three packages) this will not involve a visit to do a survey on your heating system first.

Inspection
If the annual inspection shows any repairs are needed Gasway will send you a quotation for the cost of the work before carrying it out. This will give you an opportunity to obtain a quote from another company and make sure you are getting value for money.

Interested?
If you would like to take advantage of these competitive prices, please call Gasway on 0800 0743030 and tell them you area Norwich City Council leaseholder. Gasway will check your property is an eligible leasehold property with us, but we will not share any personal information about you with Gasway without your permission.

Appointments
Gasway will usually make appointments with you between 8am and 5pm Monday to Friday. However, a small number of evening and Saturday morning appointments are available.

Please note:
  • any agreement will be between you and Gasway and not Norwich City Council and will be subject to Gasway’s term and conditions. Gasway’s prices for leaseholders are fixed until 31 March 2012.

   • as a leaseholder, you are responsible for making sure all your gas appliances – like your boiler – are checked regularly by a qualified professional. If you don't get your gas appliance schecked regularly, you could be putting your own life, the life of anyone who lives with you, and the lives of neighbours and other residents in danger. If you let your property you have a legal responsibility to ensure all gas appliances areserviced annually.

Payment method
Payment should be made direct to Gasway.
Accepted payment methods are:
  • Direct debit
  • MasterCard
  • Visa
  • Visa Electron
  • Maestro
  • Solo

All credit cards are subject to a 2.5 per cent charge.

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Always ask to see
your engineer's badge

All Gasway engineers are Gas Safe registered, wear company clothing and carry identification badges. Insist on seeing it before you let them in your home. If you are unsure or have any doubts, you must phone Gasway to confirm the identity of the engineer.